Services Details
Services
Mitsubishi Electric (MMAC) provides complete lifecycle services to support the safe, reliable, and efficient operation of vertical and horizontal transportation systems across the Middle East, Africa, and CIS. Backed by global engineering expertise and strong regional presence, our services ensure long‑term performance, safety, and value for every project.
From pre‑installation consultation to ongoing maintenance, modernization, and repairs, our teams deliver tailored solutions that meet international standards while addressing local requirements.
Sales
Our sales teams work closely with consultants, developers, architects, and building owners to deliver the right transportation solution for every project. By understanding operational needs, building design, traffic flow, and future expansion, we recommend Mitsubishi Electric elevator and escalator systems that optimize performance, efficiency, and user experience.
With access to a comprehensive product portfolio including elevators, escalators, moving walks, and dumbwaiters, we provide expert guidance from early planning stages through to project execution.
Installation
Mitsubishi Electric installation services are carried out by trained professionals who adhere to strict safety, quality, and engineering standards. Our installation teams coordinate closely with project stakeholders to ensure systems are installed accurately, efficiently, and on schedule.
Through proven methodologies, precision planning, and rigorous quality checks, we ensure that every elevator and escalator is commissioned to deliver smooth operation, reliability, and long‑term performance from day one.
As part of our proven project portfolio, we have successfully installed Mitsubishi Electric’s exclusive Spiral Escalator at major landmark developments such as Madinat Shopping Center in Abu Dhabi, the Amiri Terminal in Kuwait, and The Avenues Mall in Kuwait, demonstrating our technical capability in delivering complex, one‑of‑a‑kind escalator solutions.
Maintenance
Regular maintenance is essential to ensuring passenger safety, operational reliability, and system longevity. Mitsubishi Electric offers comprehensive maintenance programs designed to maintain optimal performance while minimizing downtime.
Our maintenance services include preventive inspections, performance checks, and proactive servicing using genuine Mitsubishi Electric parts. Supported by regional service teams and advanced monitoring tools, we follow the Japanese standard of service procedures while strictly complying to our safety standards and quality adherence. Our technicians and engineers are trained at our training facilities by senior technical engineers who hold certifications from MELCO, Japan.
Repairs
Mitsubishi elevators hold a breakdown record of less than 1 per unit per year. With access to OEM components and manufacturer expertise, we ensure repairs are carried out to the highest quality and safety standards, minimizing disruption to building users.
Our experienced technicians are trained to diagnose and resolve issues efficiently across a wide range of elevator and escalator types and are available 24×7 to reach you in an emergency breakdown situation.
Modernization
Modernization services from Mitsubishi Electric enhance the safety, performance, and appearance of existing elevator and escalator systems. Whether addressing aging equipment, evolving regulations, or changing building requirements, our modernization solutions extend system lifespan while improving energy efficiency and ride comfort.
From control system upgrades and safety enhancements to aesthetic improvements, Mitsubishi Electric modernization services help bring older installations in line with today’s technological and operational expectations.